Optimizing Remote Staffing: Essential Tips

A huge part of a recruiter’s job is to communicate between two parties. Doing so requires a certain degree of trust among everyone involved. However, those dealing with first-time clients or candidates may find it hard to establish this trust. This is because of a general lack of trust in remote staffing services.

So, how can a recruiter convince the clients that they’re working in their best interests? If you’re a recruiter, consider adopting the following practices to help you win their confidence.

7 Tips to Gain the Trust of Clients And Candidates

Stay Honest and Transparent

Candidates and clients want to work with someone they can trust. Be upfront about what you can and cannot do. 

Furthermore, be transparent about the recruitment process. Clients hire professional recruiters for many reasons. Whether they’ve chosen a recruiter to hire remote talent or on-site employees, establishing the right expectations is imperative.

Listen Actively

According to research, active listening not only helps you win customers but also leads to higher customer satisfaction. This isn’t only true for clients but also for candidates.  

Listen to what they have to say. Following this, ask clarifying questions to make sure you understand their needs and requirements. This will help you find the right fit for both parties.

Be Responsive

According to a 2016 report by The Talent Board, 47% of candidates waited two or more months for a response after application submission. 

Nothing repulses clients and candidates more than remote staffing services that don’t respond promptly. No one likes to be on hold, not even job seekers. A prompt response to their application is imperative. 

This is where you want to avoid talking about just scheduling. This is a golden opportunity for you as a recruiter to sell the company to the applicant. Get into the details about how their experience and background will be a great match. Remember that “always be selling” is not only a sales personnel’s mantra. It is also a recruiter’s motto. 

In a nutshell, get the candidate on the calendar quickly. Keep the client updated about every step of the recruitment process. 

Build Relationships

It goes without saying recruiters must take their time to build relationships with both clients and candidates. This means staying in touch even when there is no immediate opportunity. It could also mean keeping them updated on industry trends and news.

Provide Value

If a client has hired a recruiter to hire international employees, the latter’s job goes beyond just finding candidates. They can contribute to their role in many other ways, such as:

  • By providing market insights
  • Salary benchmarking
  • Helping candidates prepare for interviews, etc.

These small gestures go a long way in helping you build trust. 

Maintain Confidentiality

Clients and candidates expect recruiters to maintain confidentiality throughout the recruitment process. Be clear about what information you will share and with whom, and make sure to obtain consent before sharing any information.

According to the Harvard Business Review, there are many ways to preserve candidate and client confidentiality. One of those ways is limiting the search committee size. 

This means that no more than four people in a company should be involved in the selection process. The strategy helps limit the possibility of leaks. The committee size is also manageable. The practice also allows for a diversity of perspectives on candidates. 

The same review also talks about avoiding specifics. For instance, recruiters looking for candidate recommendations can avoid disclosing information about the company or the job title to external sources. 

Similarly, with candidates, the same rule can apply. The recruiter can avoid being specific about the firm they’re representing. However, they must explain the role and the industry.

This can help remote staffing services develop a preliminary view of their candidacy without giving too much about the client away. 

Follow Up

Follow up with both clients and candidates after the recruitment process is complete. This shows that you care about their experience and are committed to building long-term relationships.

Building Trustworthy Relationships With Candidates

Hire remote talent

It is understandable why recruiters would want to win their client’s trust. However, not many firms understand the value of winning the candidate’s trust. 

Good recruiters always aim for a situation where all parties benefit. Here’s how building a relationship of trust with candidates can help recruiters in the long run. 

A Positive Employer Brand

When recruiters establish a trustworthy relationship with candidates, they are more likely to spread positive word-of-mouth about the company. This helps improve the employer brand.

Attracting Top Talent 

Trusting recruiters are more likely to attract top talent. This is because job seekers often rely on the recruiter’s expertise to find the right job. 

Improving the Candidate Experience

By building trust, recruiters or remote staffing services can improve the overall candidate experience. This can lead to higher levels of candidate satisfaction and, ultimately, better hiring outcomes.

Enhancing Retention

When candidates trust recruiters, they are more likely to stay with the company longer. In the long run, this reduces the cost of turnover.

Fostering Long-Term Relationships

Building trust with candidates can lead to long-term relationships. Sometimes, candidates return to the recruiter or the company for future job opportunities. They may also refer other candidates to the recruiter.

Remote Staffing Services: Improve Your Recruitment Experience With Top Notch

Top Notch is unlike other remote staffing services in many ways. For one, we serve as your strategic partners and help you retain and promote a skilled workforce. Our recruiters are not only knowledgeable but also compassionate. They understand the value of winning over clients and candidates. 

We take into account all protocols when hiring talent from all over the world. That isn’t it. We also provide you with the tools to build a retention-friendly culture. A happy workforce fosters productivity and profitability. 

If you’re looking to streamline your hiring processes, contact us today!

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