Top Notch’s comprehensive 4-week training program for Intake Specialists will train professionals to properly greet potential clients with empathy and compassion, qualify them based on their extensive knowledge of personal injury claims, and sign them explaining the contract seamlessly.
Personal Injury Training
What is a personal injury
How to properly assess if it is a valid personal injury case
Explains different types of personal injury claims
How to find specific locations of where the incident occurred to better connect with your client
Knowledge of basic personal injury law specific to your state and your law firm
Client Acquisition
How to hold a compassionate conversation with your potential client
How to effectively gather all relevant information about the incident from the client
How to take detail descriptive notes on the incident
How to effectively communicate the terms of your fee to the client
How to properly assist your client in signing an electronic contract
Contracts
General Contract Knowledge and Verbiage
Explaining a full personal injury contract to your new client
Answering any questions about what is in your personal injury contract
Accessing contracts to make sure they are valid
Ready to grow your team? Contact us to start the conversation today
