Hiring global talent in today’s world can be a daunting task. From the screening to the hiring process, everything requires a deep and careful insight into industry trends and whatnot. Even though most organizations are willing to hire staffing agencies, not many know what to look for when hiring them. As a client, knowing what to expect from a staffing agency is imperative, especially if it’s your first time hiring it. Here’s everything you must look for when hiring one.
How Do They Find the Right Candidates?
You do not want to opt for an agency that simply searches for candidates online. In order to win your business, they must do more than that. Look into how this particular agency is sourcing candidates and finding the right talent for you. Find out how they’re using their contacts and who they are talking to for referrals.
How Do They Earn Their Fee?
What practices are they using to reach candidates that you otherwise could not have reached? How have they recruited candidates for other companies? When you’re utilizing an agency’s service to hire global talent, you must look into the tools and resources they use that you may not have access to. After all, a simple “post and pray” approach doesn’t justify the big fee.
Has the Agency Done Its Homework On Your Company?
A staffing agency should supply workers who are ready to do the work instead of blindly sending candidates your way. To do this, they must have adequate knowledge of the kind of work to be done. So, have they visited your work site? Have they asked you enough questions about the nature of your business? Have they helped in minimizing the onboarding time? There’s no substitute for doing homework about a company when hiring global talent.
There are way too many staffing agencies in the industry. You only want to opt for the one that knows about the ins and outs of the work industry and sends relevant candidates your way. Workers who aren’t fluent in an industry will simply not be able to stay for long. Not only is it a waste of your time but also your resources.
For example, you don’t want to hire an agency that only supplies office staff when your business has to do with distribution and manufacturing. You need an agency with experience that aligns with your needs.
What Type of Employees Does This Staffing Agency Have?
You don’t want to hire a firm that has employees who act as if they’ve just been sent by a temp agency. Staffing agencies that help you in hiring global talent aren’t the ones with an influx of low-paid new graduates.
This certainly won’t serve a long-term relationship between your company and the agency. Find out how long the involved employees have been in the company. Figure out what has kept them there and how they show their commitment.
You can tell tons about a company based on the insights and attitudes of its employees. Employee commitment and engagement are what keep an agency going successfully. Ask the relevant agency to provide you with any recent employee satisfaction surveys. This way, you can determine how they manage communication within the workplace.
Is the Turnover Rate High?
What’s worse than investing your time and money into forming a good relationship with an agency only to have the vendor representative move on to something else? Nothing. This could serve as a serious setback to your efforts of hiring global talent.
While building a relationship with a recruiter is important, it’s also important to do your homework beforehand. You only have enough time and resources to do so.
Turnovers are sometimes inevitable, and every company deals with them to some extent. However, before entering a relationship with a new agency, you want to ask them about their internal turnover. If the rate is higher than 15%, you may want to find another agency.
Is the Customer Service Poor?
No agency can help you in finding the right talent if it hasn’t found the right talent itself. Yes, we’re referring to poor customer service. Like any other company, a staffing agency must also compare its client satisfaction to its competitors. If you find that they don’t incorporate client satisfaction surveys in their internal evaluations, you may be better off finding another agency.
Do They Have Access to Inside Information?
If you’ve chosen to work with a staffing agency, the chances are that you’re looking for a job to be filled quickly. Hence, an agency that has contacts in select industries will most likely give you access to top talent. This is because they know your industry inside out and have networks in the niche.
They speak your language and are able to spot even passive candidates for roles in your company. The inside information they have can save you a lot of time and can also fill the position quickly. This skill comes in handy when you’re hiring global talent and are short on time and resources.
Want the Best Recruiting Tools For Hiring Global Talent? Here’s How We Can Help
At Top Notch Remote Solutions, we follow the best staffing practices by keeping in tune with the latest trends and insights. We understand the challenges many businesses face while managing remote teams and striving for growth. Our goal is to ensure that we find you the right team members who not only believe in your organization’s mission but are also willing to make a difference in the lives of your clients.
Every business needs to stay at least one step ahead of the curve, and this is where we come in. With Top Notch Remote Solutions as your recruiting resource, you will be able to fill positions and deliver results in no time. Hiring global talent was never easier! Contact us now for more information.
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